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Latino Services Network SMS / Text Messaging Privacy Policy

At Latino Services Network, we prioritize client confidentiality and privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information concerning SMS (Short Message Service) messaging through 10DLC to enable effective communication between our attorneys, investigators, select administrative staff, social workers, and clients.

 

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1. Information We Collect

When you opt-in to receive SMS messages from us, we may collect the following types of information:

 

A. Personal Information:

Phone number

Name

Email address (if provided)

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B. Case-Related Information:

Case number and client ID (if applicable)

Relevant details necessary for effective communication regarding your case

 

C. Message Data:

The content of SMS messages sent and received

Delivery status of SMS messages

Interaction data related to SMS messages

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2. How We Use Your Information

We use the collected information strictly for case management and communication purposes, specifically for:

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A. Communication:

Providing case updates and essential information via SMS

Responding to client inquiries and delivering necessary legal support

 

B. Service Improvement:

Understanding and analyzing the use of our SMS services

Improving communication methods to better serve clients

 

C. Legal Compliance:

Complying with applicable laws and regulations

Responding to lawful requests and legal processes

 

3. Sharing Your Information

We will not share, sell, or disclose your information to third parties except:

 

A. Service Providers: We may share your information with trusted third-party service providers that assist us in operating our SMS services. These parties are required to maintain the confidentiality and security of your information.

 

B. Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government demand.

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4. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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5. Your Rights and Choices

You have the right to:

 

A. Opt-Out: You can opt out of receiving SMS messages from us by replying "STOP" to any message or contacting us at LSN@LATINOSERVICESNETWORK.COM

 

B. Access and Correction: You can request access to or correction of your personal information by contacting us at 

LSN@LATINOSERVICESNETWORK.COM

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6. Changes to This Policy

We may update this Privacy Policy from time to time.  Any changes will be effective when we post the revised policy on our website, or provided via email.  We encourage you to review this Privacy Policy periodically.

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7. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

 

9431 Haven Ave, Ste 100, Rancho Cucamonga, CA 91730 or  1 (909) 543 1922

Latino Services Network, Inc., and LSN Immigration Services does not provide legal advice, we are not attorneys or paralegals and we do not represent a law firm.
The information, testimonies, videos, photos and any other material included in this website do not replace any legal assistance or counsel or any other information that you can obtain with an attorney.
We cannot guarantee the results of your process.

Latino Services Network, Inc. y LSN Immigration Services no brindan asesoramiento legal, no somos abogados ni asistentes legales y no representamos a una firma de abogados.
La información, testimonios, videos, fotografías y cualquier otro material incluido en este sitio web no reemplazan ninguna asistencia o consejo legal o cualquier otra información que pueda obtener con un abogado.
Nosotros no podemos garantizar los resultados de tu proceso.
 

Serving the Community since © 2003 by Latino Services Network, Inc.​

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